Social Media Customer Management

$350.00

SKU: SM-CUSTOMER Category:

Description

In this package, we will manage your interactions with customers on your social media channels. This means we will answer all questions, react to all comments, and manage reviews (Positive and negatives) and other customer requests. We will monitor your social media for negative comments or situations that require your direct response. At the end of the month, we will generate a report with the most important situations and will point out specific matters that may require your attention or may trend towards negative reactions from your business.

Note: This package is designed for small businesses like hotels, restaurants, short-term rental units, service companies, and similar in type and size. This pricing does not apply to large corporations or institutions.